PrimeLocation > Estate agents and letting agents > Bond Oxborough Phillips - Torrington

Bond Oxborough Phillips - Torrington, EX38

Call +44 1805 447002 | Email agent | See all 10 branches

We also cover EX18 and EX19

Our business has always been, and always will be, about people. We believe that people like talking to people who understand their needs, people they can meet face to face when they want. For us, this level of personal service is key to any move. Understanding our customer’s personal needs and requirements can only be maximised when you have close personal contact with the customer. We have built our business on people and will continue to build it that way for the future. Helping to understand our clients’ needs are really important to us and have helped us to achieve on average 98% of our clients asking prices. Our experienced sales staff based in the office have a combined industry service of over 84 years between them giving you access to all the knowledge you could possibly need when moving home. Key to the house buying process is the period between point of offer and completion which is why we employ our very own and dedicated sale progressor to help move things along and keep you up to date throughout the process and help take the stress out of moving. All in all we believe we have the right formula to give our clients the best possible service in the modern world.

Properties	Number of properties	Avg. asking price	Avg. listing age
Residential for sale	66	£328,877	18 weeks
Residential to rent	3	£836 pcm	4 weeks
Commercial to let	1	£3,588 pa	43 weeks

Property for sale by price band

Photos

Meet the team

Helen Bunn
Sales Manager
Helen is born and raised in the area, starting her career in Torrington over 20 years ago. Helen spent some years as a manager for Taylor's Countrywide in Bedfordshire, before returning with her family to Devon and joining me in 2011. Helen's name is mentioned in virtually all of our customer feedback as her role is so vital and her focus on customer service is second to none. The reason for her success is the rapport that she has with local and national solicitors as well as local authorities and that she ensures all parties are kept up to date accurately and regularly. In recent years, Helen has helped to establish and run our growing Sales Progression department, offering training, not just for those working in the department but also for staff company wide, in order to ensure that the customer experience is seamless and delivered to the highest standards.
Howard Bowles
Marketing Manager
Howards career began in 1998 with Taylors Countrywide and therefore his experience speaks for itself. Especially as he was awarded branch manager within 2 years of starting, collecting various awards and accolades along the way. In 2010 he joined sequence uk Ltd. (Part of the Connels Group) to run an already successful Buckinghamshire office, but not content, he took the office to record profit, again, winning several awards for customer service along the way. No stranger to North Devon as he and his family have been visiting for many years, the promise he and his wife had made to themselves to relocate to this beautiful part of the country came to fruition, and we were very pleased to have him join us here in Great Torrington. There is no doubt his clear customer focus will help us grow. The real motivation for the move was to gain a better way of life and a better upbringing for their children. There seems no hesitation there either as they have been snapped sledging down sand dunes at Crowe Point (definitely something we all want to try now), and walking the family dog in all manners of unpleasant weather for up to 5 miles at a time! - clearly a very motivated team member.
Mark Spratley
Branch Partner
With his mother and father both having been estate agents, it appeared inevitable that Mark would follow in their footsteps. After developing his own passion for property, he took his first position in the family trade shortly after leaving school, working in the counties of Surrey, Hampshire and Berkshire. He later worked on the continent, before finding the perfect place to put down roots in beautiful Devon. After working at our busy Barnstaple branch, Mark was offered the opportunity to manage the Torrington Branch. Subsequently, he became a partner in both the Torrington and Okehampton branches. Mark's business model is to remove all the bad elements he has observed during his time in the industry to date and to highlight the good aspects. He combines modern and traditional marketing techniques to make us a refreshing and individual agency to work with.
Leyton Arnold
Lifestyle Co-Ordinator
Leyton is a real peoples person, someone that just loves to help. Leyton seamlessly co-ordinates the office systems and assists in upholding our high standards of customer care.
Billy Vowles
Senior lifestyle negotiator
Billy has an enthusiasm that is second to none, his bubbly personality is complimented perfectly with his professionalism towards the task in hand. He comes with good level of experience and high standards having plied his trade in Weston-Super-Mare before moving to Devon in 2020. Billy has worked for Bond Oxborough Phillips ever since in our Barnstaple and now Torrington office.
Matthew Hardy
matt.hardy
Matt is really customer service driven and really enjoys listening to what his clients want and need. Matt says "this allows me to narrow down what they are looking for to find them the perfect home while receiving excellent service" Matt has quickly progressed in his time with us and now enjoys providing his customers with a personalised valuation service, advising them on their proposed move.