Gilson Bailey & Partners,
NR1
Call +44 1603 963892 |
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We also cover
NR3
Independent Estate Agents, specialising in properties within Norwich & Surrounding Areas.
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Meet the team
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Donna Barrett-Smith
MNAEA
Director
Donna joined the firm in 1998, having also worked for Hockleys Residential and has clocked up over 20 years experience in estate agency. Since joining the firm she has been responsible for overseeing after sales going the extra mile to push sales through to a successful conclusion.
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Stuart Baird
MNAEA
Director
Stuart started out in estate agency in 1994 having worked for Hockleys Residential in Peterborough, formerly part of the Norwich and Peterborough Building Society Group, he was one of the original Partners in the management buy-out which formed Gilson Bailey & Partners in 1995. Stuart undertakes market appraisals on behalf of our clients whilst keeping a keen eye on sales within the office.
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Jack Hubbard
MNAEA
Director
Jack has always worked in estate agency and is coming up to his 10th year working in the Norwich market. Having listed his first property at 17, Jack joined our valuing team and with his enthusiasm, energy and passion for the local market, quickly became a key member of the management team.
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David McMaster
Director PPARLA (Hon.) Dip RLM
David began his career in lettings in 1989 after moving from residential sales. He is a past president of the Association of Residential Letting Agents and one of the most qualified letting agents in the Country. David is completely ‘hands on’ from initial meetings with landlords to tenant checkouts so you can be assured your property is in professional hands.
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Helen Hall
Lettings Manager
Helen has worked in property for 20 years and is delighted to have joined the Lettings team in 2018, bringing a wealth of experience and knowledge with her. Delivering excellent customer service is her passion along with ensuring that both Landlords and Tenants are supported through the constantly changing legislative landscape.
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Lauren Thomas
Sales Negotiator
Lauren joined the team in January 2017 having worked in the Norwich property market for 4 years with a large corporate agency. She prides herself on combining great levels of customer service with her local market knowledge to achieve the best results for our sellers.
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Tina Lewis
Client Accounts Manager
Tina joined Gilson Bailey Lettings in March 2011 bringing with her over ten years of experience in managing client accounts, dealing predominantly with client accounts she is meticulous in her management of our landlords rental income and assists with the day to day management of the office. Tina also holds a AAT Foundation Certificate in Accounting Level 2 Distinction and a Level 3 in Residential Lettings and Property Management.
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Juliette Samson
Sales Negotiator
Having worked for a local office of a national Country Homes agent Juliette joined the sales team in 2014 and enjoys finding our vendors that quality buyer and is always happy to provide any extra assistance when needed, ensuring that our buyers and clients receive a positive experience.
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Donna Wicks
Secretary
Donna has worked in the property industry for over 20 years with experience in both sales and lettings, working tirelessly to maintain an efficient service to both vendors and prospective purchasers. With great attention to detail she works closely with the team to ensure property brochures are produced quickly making our properties available to market without delay.
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Luke Bamber
Valuer
An established member of the Gilson Bailey Sales team, Luke has a natural customer-focused personality, enabling him to confidently develop strong working relationships between himself and our clients. With his empathetic approach, Luke is a valuable asset to the Sales team.
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Kristina Thirkettle
After Sales
Kristina joined our team in early 2010 following 8 years with other local firms specialising in after-sales, prior to this she spent many years working within the financial services industry so is well placed to offer guidance and reassurance to our clients throughout the entire process.
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Mark Bird
Lettings Negotiator
Mark joined Gilson Bailey Lettings in 2016. Having lived in Norwich for the past 48 years, he has great local knowledge and a love for the local area. Mark is passionate about the lettings industry and takes great pride in giving the best possible customer service to landlords and tenants alike. As a Lettings Negotiator, he is keen to find the most suitable tenants for our properties.
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Amanda MacIntosh
Property Manager
Amanda joined the team in April 2017 after working for a corporate agency specialising in property management and holds her Level 3 Technical Award in Residential Letting and Property Management, which is accredited by ARLA. Amanda takes pride in her work and always delivers with a smile.
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Bev Hughes
Sales Support
Professional, friendly and approachable, Bev is our accompanied viewings representative, working closely with the Sales team, providing constant feedback from our buyers and on-hand to provide advice and assistance.
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Libby Self
Sales Support
Libby returned to estate agency in 2019 with ten years of invaluable experience along with her Level 3 Award in Residential Property Sales, she is a highly capable member of our team and assists clients throughout the sales process, through to after sales and on to completion.
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Courtney Bell
Lettings Negotiator
Courtney previously worked in a corporate property management role before joining our team having enjoyed a career to date in customer service roles. Courtney holds a Level 3 Technical Award in Residential Letting and Property Management and her role involves her finding tenants for our landlords' properties ensuring both tenants and landlords requirements are met, always giving the best possible service with a smile.
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Zak McClarence
Property Manager
Zak has worked in the customer service industry for over 12 years and came to Gilson Bailey having previously worked for both local, Corporate and Independent Letting agents. Zak holds his level 3 Technical Award in Residential Letting and Property Management and is responsible for day to day property and maintenance management alongside dealing with all tenancy notices.
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Sharon Maynard
Sales Support
Having run her own interior design business Sharon moved back to Norfolk, having previously worked alongside Chartered Surveyors in both commercial property sales and residential lettings she has extensive property experience, initially working within our property maintenance department Sharon now works with our Sales team undertaking viewing appointments on behalf of our sellers and assisting buyers in completing documentation to enable their purchases to get underway as quickly as possible.
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Tom Baird
Sales Negotiator
Tom joined the family business in 2019 and his enthusiasm and willingness to learn has already made him a valued member of the team with his keenness to fully understand client requirements, arrange viewings and property appraisals.
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Francesca Ray
Viewing Representative
Bubbly and enthusiastic member of our team of viewing representatives, Francesca joined us in 2017 and works closely with the sales team proving feedback from our buyers.
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Alexina Gooch
Viewing Representative
Alexina joined us early in 2010 as our accompanied viewings representative. She comes from a strong customer service background with a good deal of local knowledge she works closely with the sales team providing constant feedback from our buyers, negotiating offers and regardless of how busy we are remains unflustered.
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Sam Maynard
Viewing Representative
Friendly and approachable, Sam is a member of our viewing representatives team and works closely with our sales team to assist buyers in finding their perfect home.
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Loretta Pyle
Lettings & Sales Support
Loretta is very down to earth and loves getting stuck into her work! She joined our team in May 2019 and is now support for both Lettings and Sales teams. Undertaking viewings, working with tenants to find their homes and administration, everybody needs a Loretta in their office.
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Sarah Broom
Viewings Representative
Sarah joined our team in 2018 having gained many years' experience working in both the chartered surveying and estate agency sectors. In her previous role she worked as a domestic energy assessor carrying out EPCs and drawing up floorplans. Personable and professional, Sarah now combines running her own floral events company with that of Lettings Viewings Representative, a role which she thoroughly enjoys!
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Zoe Lawes
PA / Operations Assistant
Zoe joined our team in October 2020 as our PA / Operations Assistant, working with senior management alongside both our Sales and Lettings teams. She is our 'go to' person and thinks on her feet to get the job done, keeping our wheels turning.
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David Thornton
MNAEA
Branch manager - Brundall
David has just under 20 years’ experience in the property market working for both independent and corporate agencies, and we are delighted that he has joined us to manage our Brundall office. David lives within the NR13 area and prides himself on building strong working relationships with clients. His valuing experience and knowledge of the local area makes him an expert when it comes to getting you the best price for your home.