KEA's COVID-19 Marketing Plan - Keeping You Safe
It's business as usual with enhanced services with virtual & controlled appointments
We care about our customers and our teams well-being, following the release of the Government's guidelines as of 13th May, we have written the following guidelines for everyone to safely continue with their property plans.
At Kent Estate Agencies we promise to always act in a professional manner to fulfil our responsibilities and to comply with our duty of care to keep to controlled measures.
We have over 80 narrated videos available on our website, we ask that you watch these prior to booking an actual viewing to limit any potential spread of the virus, these videos truly act as a virtual viewing, one of our team talks you through the property as if you were actually there.
All parties involved in a physical appointment will be asked to complete a simple online assessment to ensure the safety of you, our team and our clients. We will ask our clients, where in occupancy, to prepare the property by opening the windows to allow air flow, clean down door handles and surfaces prior and after the appointment. We ask that a maximum of 2 people attend the viewing. Our teams will have hand sanitiser which we ask you to use prior to entering the property and again when leaving the property.
We continue to work to ensure you can take your property journey with KEA, ensuring we will be on hand every step of the way. Our enhanced services include the features below and will be extended in line with your changing needs. See an example of our videos by viewing the home page of our website.
Social Distancing Valuations
We have social distancing valuation options alongside the instant online valuation tool on our website as well as our controlled appointment valuation service, see our website for further details.